{"id":341,"date":"2018-11-27T11:51:20","date_gmt":"2018-11-27T11:51:20","guid":{"rendered":"http:\/\/welcomebus.es\/faqs\/"},"modified":"2019-01-16T20:48:59","modified_gmt":"2019-01-16T20:48:59","slug":"faqs","status":"publish","type":"page","link":"https:\/\/welcomebus.es\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1543936573426\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"fancy_heading fancy_heading_line\"><div class=\"fh-top\"><\/div><h2 class=\"title\">Frequently asked Questions<\/h2><\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<!-- Accordion Template -->\r\n<div class=\"pressapps_faq_accordion\">\r\n            <div class=\"pafa-accordion pafa-icon\">\r\n            <h3 class=\"pafa-accordion-q\"><span style=\"background-color:#ef3737; border-radius: 0px; ?>;\"><i class=\"si-add-2\" style=\"color: #ffffff\"><\/i><\/span>How much baggage can I take?<\/h3>\r\n            <div class=\"pafa-accordion-a\">\r\n                <div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Each traveler can transport for free up to 15 Kgs. Of luggage that must go in the area of the vehicle&#8217;s hold.<br \/>\nIn the cabin next to the passenger, each traveler can carry small hand luggage, with prior authorization from the driver. It must be taken into account that it is not allowed to travel with annoying or dangerous materials or objects (for example, material that is flammable, toxic, corrosive, infectious or radioactive, among others), as well as objects that have an excessive volume or weight or inadequate. If you want to transport objects such as bicycles, surfboards or skis, we recommend you check the conditions of the bus beforehand, to ensure the viability of the transport and how they should be placed. Finally, we remind you that a minibus has a smaller storage space and trunk, which will require that the size and weight of each traveler&#8217;s luggage have to be smaller.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>            <\/div>\r\n        <\/div>\r\n                <div class=\"pafa-accordion pafa-icon\">\r\n            <h3 class=\"pafa-accordion-q\"><span style=\"background-color:#ef3737; border-radius: 0px; ?>;\"><i class=\"si-add-2\" style=\"color: #ffffff\"><\/i><\/span>Are the vehicles adapted for people with reduced mobility?<\/h3>\r\n            <div class=\"pafa-accordion-a\">\r\n                <div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Yes. The Welcome Bus Canarias vehicles are adapted with access ramps for the disabled, as well as a low floor system and a lift platform.<br \/>\nObviously, our drivers are trained in the handling and use of these ramps, as well as in the attention of users who have difficulties in their mobility, so that the travelers are the best adapted for any route of Gran Canaria or Tenerife.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>            <\/div>\r\n        <\/div>\r\n                <div class=\"pafa-accordion pafa-icon\">\r\n            <h3 class=\"pafa-accordion-q\"><span style=\"background-color:#ef3737; border-radius: 0px; ?>;\"><i class=\"si-add-2\" style=\"color: #ffffff\"><\/i><\/span>Are the vehicles approved for children under 3 years?<\/h3>\r\n            <div class=\"pafa-accordion-a\">\r\n                <div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>To travel with children under 3 years of age, the Law requires you to use the retention devices, approved and adapted to your size and weight.<br \/>\nThis device must be provided by the traveler responsible for the child. The baby carts must be properly folded in the luggage compartment of the bus.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>            <\/div>\r\n        <\/div>\r\n                <div class=\"pafa-accordion pafa-icon\">\r\n            <h3 class=\"pafa-accordion-q\"><span style=\"background-color:#ef3737; border-radius: 0px; ?>;\"><i class=\"si-add-2\" style=\"color: #ffffff\"><\/i><\/span>Can I travel with my pet?<\/h3>\r\n            <div class=\"pafa-accordion-a\">\r\n                <div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Yes, you can travel with your pet, taking into account the legal regulations in force:<\/p>\n<ul>\n<li>It only allows the transport of guide dogs inside the bus with the passengers.<\/li>\n<li>Both dogs and cats and other pets, must travel in the luggage holds, inside their carrier or in special baskets, which must provide the traveler and must be fully adapted for this use.<\/li>\n<li>Pets are the responsibility of the owners throughout the journey.<\/li>\n<li>They must be presented to the bus well in advance to place their pet in their carrier or baskets according to the driver&#8217;s instructions.<\/li>\n<li>In this way, pets are required to be in good physical, hygienic and emotional conditions to travel.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>            <\/div>\r\n        <\/div>\r\n                <div class=\"pafa-accordion pafa-icon\">\r\n            <h3 class=\"pafa-accordion-q\"><span style=\"background-color:#ef3737; border-radius: 0px; ?>;\"><i class=\"si-add-2\" style=\"color: #ffffff\"><\/i><\/span>Can I book a transfer with more than one stop?<\/h3>\r\n            <div class=\"pafa-accordion-a\">\r\n                <div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>If you wish to make a stop during the booked trip, please speak with our driver to be able to assess the waiting time and conditions.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>            <\/div>\r\n        <\/div>\r\n                <div class=\"pafa-accordion pafa-icon\">\r\n            <h3 class=\"pafa-accordion-q\"><span style=\"background-color:#ef3737; border-radius: 0px; ?>;\"><i class=\"si-add-2\" style=\"color: #ffffff\"><\/i><\/span>Contact with our driver at the point of departure<\/h3>\r\n            <div class=\"pafa-accordion-a\">\r\n                <div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-466\" src=\"https:\/\/welcomebus.es\/wp-content\/uploads\/2019\/01\/driver-canary-taxi-bus-300x202.jpg\" alt=\"\" width=\"300\" height=\"202\" \/><\/p>\n<p><strong>A driver of Canary Taxi Bus will wait for you in advance at the time of your arrival at the airport.<\/strong><\/p>\n<p>Since the reservation is confirmed our staff will begin a fluid contact with you to manage all the details of your transfers in Gran Canaria and Tenerife. Our goal is that you enjoy your stay in the Canary Islands to the fullest and that is why we put at your service all our years of experience in the field of transfers with our fleet of vehicles. Taxi, minivan, minibus and bus.<\/p>\n<div id=\"simple-translate\">\n<div>\n<div class=\"simple-translate-button \" style=\"background-image: url('moz-extension:\/\/c487069d-b2af-477f-8f9f-87470e719a52\/icons\/512.png'); height: 22px; width: 22px; top: 10px; left: 10px;\"><\/div>\n<div class=\"simple-translate-panel \" style=\"width: 300px; height: 200px; top: 0px; left: 0px; font-size: 13px; background-color: #ffffff;\">\n<div class=\"simple-translate-result-wrapper\" style=\"overflow: hidden;\">\n<p class=\"simple-translate-candidate\" style=\"color: #737373;\">\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>            <\/div>\r\n        <\/div>\r\n                <div class=\"pafa-accordion pafa-icon\">\r\n            <h3 class=\"pafa-accordion-q\"><span style=\"background-color:#ef3737; border-radius: 0px; ?>;\"><i class=\"si-add-2\" style=\"color: #ffffff\"><\/i><\/span>Pick up place at Tenerife North Airport<\/h3>\r\n            <div class=\"pafa-accordion-a\">\r\n                <p><a href=\"https:\/\/canarytaxibus.com\/wp-content\/uploads\/2016\/04\/Recogida-TFN-ESP.jpg\" rel=\"Tenerife-North-Airport\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1335\" src=\"https:\/\/canarytaxibus.com\/wp-content\/uploads\/2016\/04\/Recogida-TFN-ESP.jpg\" alt=\"Tenerife-North-Airport-TFN-ESP\" width=\"1800\" height=\"930\" \/><\/a><\/p>\n            <\/div>\r\n        <\/div>\r\n                <div class=\"pafa-accordion pafa-icon\">\r\n            <h3 class=\"pafa-accordion-q\"><span style=\"background-color:#ef3737; border-radius: 0px; ?>;\"><i class=\"si-add-2\" style=\"color: #ffffff\"><\/i><\/span>Pick up place at the Tenerife South Airport<\/h3>\r\n            <div class=\"pafa-accordion-a\">\r\n                <p><a href=\"https:\/\/canarytaxibus.com\/wp-content\/uploads\/2016\/04\/Recogida-TFS-ESP.jpg\" rel=\"Tenerife-South-Airport-TFS-ESP\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1329\" src=\"https:\/\/canarytaxibus.com\/wp-content\/uploads\/2016\/04\/Recogida-TFS-ESP.jpg\" alt=\"Tenerife-South-Airport-TFS-ESP\" width=\"1800\" height=\"930\" \/><\/a><\/p>\n            <\/div>\r\n        <\/div>\r\n                <div class=\"pafa-accordion pafa-icon\">\r\n            <h3 class=\"pafa-accordion-q\"><span style=\"background-color:#ef3737; border-radius: 0px; ?>;\"><i class=\"si-add-2\" style=\"color: #ffffff\"><\/i><\/span>Pickup at the Gran Canaria Airport<\/h3>\r\n            <div class=\"pafa-accordion-a\">\r\n                <p><a href=\"https:\/\/canarytaxibus.com\/wp-content\/uploads\/2015\/06\/Recogida-LPA-ESP.jpg\" rel=\"Gran-Canaria-Airport-LPA-ESP\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1317\" src=\"https:\/\/canarytaxibus.com\/wp-content\/uploads\/2015\/06\/Recogida-LPA-ESP.jpg\" alt=\"Gran-Canaria-Airport-LPA-ESP\" width=\"1800\" height=\"930\" \/><\/a><\/p>\n            <\/div>\r\n        <\/div>\r\n        <\/div>\r\n\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-341","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - 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